Privacy Policy

This Privacy Policy outlines how RevSync RCM LLC, doing business as RevSync Healthcare (“RevSync Healthcare,” “we,” “us,” or “our”), collects, uses, discloses, and safeguards personal information. It applies to individuals (“you”) who visit our website at www.revsynchealthcare.com (“Site”), interact with us offline, or otherwise provide access to personal data.

We are committed to protecting the privacy and security of any information that can be used—directly or indirectly—to identify you or your patients (“Personal Information”). By accessing our Site or engaging with RevSync Healthcare, you acknowledge and consent to the practices described in this Privacy Policy.

If you do not agree with any part of this policy, we respectfully advise that you refrain from using the Site or providing personal information.

Scope:

This Privacy Policy governs the Personal Information that RevSync Healthcare (“we,” “us,” or “our”) collects, receives, accesses, or processes in our role as a data controller or processor. This includes information related to individual contacts of our clients, business partners, and job applicants who engage with RevSync Healthcare.

Our services are often utilized by healthcare providers, health plans, and other covered entities subject to the Health Insurance Portability and Accountability Act (“HIPAA”). In these instances, RevSync Healthcare operates as a processor, service provider, or business associate- as defined under HIPAA- on behalf of our clients. For Personal Information collected, accessed, or used in these contexts, the HIPAA Business Associate Privacy Policy (included at the end of this document) applies. We take our responsibilities as a business associate seriously and have implemented robust safeguards to protect Protected Health Information (“PHI”) in accordance with HIPAA requirements.

Additionally, this Privacy Policy includes disclosures required under California law, including details about how we collect, use, and share Personal Information of California residents, and outlines the rights available to them under applicable legislation.

📥 Information We Collect

The types of Personal Information RevSync Healthcare collects depend on how you engage with us and the services you use. Below are the categories and examples of Personal Information we may collect—or may have collected within the past twelve months—from or about you:

• Contact Information & Identifiers
  Includes your name, email address, mailing address, phone number, username, business contact details, and other similar identifiers.

• Service-Specific Information
  May include invoices, commercial communications, order history, and status updates related to your use of our services.

• Browser & Device Data
  Such as device type, operating system and version, IP address, and general location derived from your IP address.

• Usage Data
  Includes time spent on our Site, pages viewed, features accessed, referring URLs, search terms entered, and interactions with content. We may also collect Personal Information you share via social media platforms.

• Payment Information
  Includes credit or debit card details or other financial data provided in connection with a transaction.

• Professional or Employment-Related Information
  Such as job title, employer, work history, referral details, and other career-related data.

• Education Information
  Includes academic history, credentials, and qualifications.

• Pre-Employment Screening Data
  If you apply for a position with us, we may collect background information such as credit history and eligibility status, as permitted by law.

• Sensitive Personal Information
  In limited cases, we may collect data revealing racial or ethnic origin, health or medical status, sexual orientation, citizenship or immigration status, and military or veteran status.

• Inferences
  Insights or assumptions drawn from the information you provide, used to better understand your preferences or needs.

Providing Personal Information is voluntary. However, certain services may not be available if required information is not provided.

When we aggregate or deidentify Personal Information, it is generally no longer considered Personal Information under applicable law. We may use or disclose such data for lawful purposes and will not attempt to reidentify it unless necessary to validate our deidentification processes.

Sources of Personal Information

RevSync Healthcare collects Personal Information through the following channels, in accordance with applicable laws:

• Direct Interactions
  Information you voluntarily provide when using our services, submitting inquiries via the “Contact Us” form, or communicating with us through other means.

• Third-Party Sources
  Includes data received from vendors, background screening providers, professional references, affiliated entities, and automated tracking technologies. For details on how we use cookies and similar tools, please refer to the Cookies and Other Tracking Technologies section below.

How We Use Your Personal Information

RevSync Healthcare uses Personal Information to deliver services, maintain business operations, and fulfill legal obligations. These uses—referred to as “Business Purposes”—include:

• Service Delivery & Communication
  To provide our revenue cycle management solutions and communicate with you regarding services, inquiries, or requests.

• Site Access & Functionality
  To enable your access to and use of our website and digital platforms.

• Employment Consideration
  To evaluate and manage your candidacy for employment opportunities with RevSync Healthcare.

• Customer Support & Engagement
  To respond to questions, comments, and requests, and to maintain ongoing communication.

• Partner Resource Coordination
  To understand your use of partner resources and connect you to additional tools or support upon request.

• Marketing & Personalization
  To offer tailored advertisements and promotional materials related to our services or those of third parties. You may opt out of these communications as outlined in the Your Rights section.

• Platform & Service Improvement
  To administer, monitor, and enhance our Site and services, and to support the development of new offerings.

• Research & Analytics
  To conduct internal analysis and research to better understand user behavior and improve performance.

• Contractual & Operational Management
  To fulfill obligations and exercise rights under agreements with you or your organization.

• Legal & Regulatory Compliance
  To comply with applicable laws, respond to legal claims, and protect our legal interests.

• Security & Fraud Prevention
  To detect, investigate, and prevent fraudulent, malicious, or illegal activity, and to safeguard the rights and safety of RevSync Healthcare, our clients, and others.

• Other Uses
  For any other purpose with your consent or as permitted or required by law.

Disclosure of Your Personal Information

RevSync Healthcare does not sell, rent, or lease your Personal Information to unaffiliated third parties for their own marketing purposes. We only share Personal Information as described in this Privacy Policy, or with your consent, or as required by law.

In the past twelve months, we may have disclosed Personal Information in the following ways:

• Service Providers
  Shared with authorized third parties who perform services on our behalf—such as cloud hosting, analytics (e.g., Google Analytics), marketing, and HR support. These providers are contractually obligated to use your information solely for the services they deliver and to maintain its confidentiality.

• Affiliated Entities
  Shared with subsidiaries, affiliates, or strategic partners as needed to deliver services and support organizational operations.

• Corporate Transactions
  Disclosed in connection with mergers, acquisitions, asset sales, bankruptcy proceedings, or other corporate changes. Any recipient will be required to uphold privacy protections consistent with this policy.

• Legal & Regulatory Authorities
  Shared with government, judicial, or law enforcement agencies when required by law, subpoena, or to prevent harm, fraud, or illegal activity.

• Deidentified or Aggregated Data
  Used or disclosed for lawful purposes. Such data is not considered Personal Information under applicable law, and we do not attempt to reidentify it except to validate our deidentification processes.

• Professional Advisors
  Shared with legal counsel, auditors, financial institutions, and other advisors in connection with business operations and compliance.

• Other Third Parties with Consent
  Disclosed to unaffiliated third parties not otherwise described in this policy, only with your explicit consent.

We may also disclose Personal Information without notice if required by law or in good faith belief that such action is necessary to protect legal rights or prevent harm.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@revsynchealthcare.com.

Address: 17350 State Hwy 249, Suite 220. Houston, TX 77064 USA